AFMG Network Forum

jpluzardo · Member

Hi!
Good day,
I am with a project that is quite advanced, but I have had a problem that I cannot solve.
When I open the program, a screen appears with the title "Restore Temporary Projects" and after a few seconds the application closes without giving me any options. I have reinstalled the program completely, but the problem is still the same.
I urgently need to solve this problem because I have to deliver the project on November 30, 2023.
I would appreciate some help.

AFMG Frank Siegmann · Member

If you do not have write permissions for the EASE Temporary Files and Folders you may need to use the EASE Cleaning Wizard to delete them. If you are using the latest version of EASE, press the Win key and type EASE Cleaning in the search box, then click on the EASE Cleaning Wizard application.

If you do not have the latest version of EASE, then download the EASE Cleaning Wizard from our website at

https://www.afmg.eu/en/ease-4x-cleaning-wizard

to your Windows Desktop. Extract the EASE Cleaning Wizard and run the application.

Select the 3rd and 4th cleaningitems
Then press the Go! button. EASE should now start normally.

If the error message is still displayed, restart the EASE Cleaning Wizard as an Administrator by R-Clicking on the icon and following the instructions above.

jpluzardo · Member

Thank you so much for your help. The problem has been solved
Kind regards