| Widows 10 update problem with EASE4.4- Windows cannot access |
 Posted: Sun Dec 30, 2018 2:27 pm |
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| hamza |
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| Joined: 23 Mar 2016 |
| Posts: 4 |
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| Dear All,
after a Windows 10 update, suddenly EASE refuse to open! and i get this message:
"windows cannot access the specified device path or file. you may not have the appropriate permissions to access the item"
I tried several things as follow:
1- Disable antivirus and firewall => Didn't work!
2- Right click on Run As Administrator => Didn't work!
3- File path shortcut is correct not changed=> Didn't work!
4- Enter Windows through Administrator account => Didn't work!
Enter windows in SafeMode EASE WORKS!!!!
I have searched in the internet about this issue and found that the latest Windows update cased a lot of problem worldwide! there are many suggestions posted but unfortunately, no success.
the strange part is EASE GLL Viewer and all other software are working well! but when it goes to EASE 4.4 it stops and that warning window appears with EASE path at the top.
How to solve this Windows ugly problem? any help? did anyone experience similar problem and solved it? |
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_________________
Quality=reliability |
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| Posted: Mon Dec 31, 2018 12:32 pm |
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| AFMG Pedro Lima |
| Forum Moderator |
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| Joined: 05 Jun 2010 |
| Posts: 269 |
| Location: Germany |
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| Dear Hanza,
For cases like this please contact our support team directly via support@afmg.eu with a description of the problem. We can than help you fix it faster.
Please notice that de to holidays the support response time might be larger than usual.
We are generally back to the office on January 2nd.
Best Regards,
Pedro |
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