 Posted: Sun Nov 04, 2012 8:36 pm |
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| luigi motta |
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| Joined: 04 Nov 2012 |
| Posts: 6 |
| Location: Italy |
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| Dears EASE users,
I have purchase EASE 4.3 Jr on 23.10.2012.
Till this evening the software works very good.
I usually use 2 PCs alternatively, my desktop in office and my laptop out out of office.
I download ad upload the licence from/to the ADA server to switch between the 2 PCs.
Till this evening no problem.
This evening an error during download the licence.
This error: an error occurred during comunication, Error: alredy maximum number of licence in use (Error code: 1.1.2 #12)
WHY? I DO NOT HAVE ANY Licence in use on any PC.
I Don’t have changed anything in my PC or in my operative system.
I have tried to re-install ESASE also (like I have read in AMFG forum) but nothing change.
Is it a my mistake? Let me know how avoid it in the future.
Please Help me, tell me what I have to do to re-use the software…I urgently have to finish a work for a client of mine.
Thank you in advance.  |
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| Posted: Tue Nov 06, 2012 12:59 am |
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| AFMG Pedro Lima |
| Forum Moderator |
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| Joined: 05 Jun 2010 |
| Posts: 266 |
| Location: Germany |
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| Dear Luigi,
For this kind of problems, please contact us directly through support(at)afmg.eu.
Please send a complete description of the problem along with a Status Report (Start > All Programs > EASE > Tools > Create Status Report).
Best Wishes,
Pedro Lima |
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| Posted: Tue Nov 06, 2012 1:13 am |
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| luigi motta |
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| Joined: 04 Nov 2012 |
| Posts: 6 |
| Location: Italy |
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| Thak You Pedro...
I have just contact teh support...
They solve my problem very kindly and quickly...
Lost of my licences was due at an comunitaion error during download from ADA server.
Best Wishes.
Luigi Motta |
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| Posted: Tue Nov 06, 2012 1:18 am |
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| AFMG Pedro Lima |
| Forum Moderator |
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| Joined: 05 Jun 2010 |
| Posts: 266 |
| Location: Germany |
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| Great Luigi!
Enjoy your EASE 
Kind Regards from Brasil,
Pedro |
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