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EASE locks up with hourglass
PostPosted: Sun Nov 13, 2005 9:35 pm Reply with quote
pcartland
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Joined: 13 Nov 2005
Posts: 2
Location: Eagle River Alaska




I am running Ease Jr 4.1 on a Windows XP machine with a 2 GHz processor and 1 Gig of physical memory and 2 Gig of virtual memory. When I have the edit project open and try to do anything I see the following behavior:

The cursor initially will not change from the select tool when I leave the drawing space but do not leave the edit project window. If I try to click on any tool the menu bar becomes blank and the cursor turns to an hourglass. The cursor does not turn back into a normal cursor regardless of how long I leave it running.

I thought that the issue was a problem with the model I created, but the software exhibits this behavior even when using one of the prototype models.

Should I uninstall and re-install Ease?
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PostPosted: Mon Nov 14, 2005 2:35 pm Reply with quote
AFMG Frank Siegmann
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Joined: 18 Jul 2005
Posts: 237




To fix the described problem try the following:

From the EASE main module's File menu select "Options", go to the "Settings" tab and disable "Play EASE Sounds".

Frank Siegmann
ADA
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PostPosted: Tue Nov 15, 2005 2:36 pm Reply with quote
Stefan
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Joined: 19 Apr 2005
Posts: 167
Location: Berlin, Germany




I would like to add a comment here.

What we have seen on some WinXP systems is that for unknown reason the EASE project data locks up when something is clicked at in that window. This happens only once, when you re-open the module it works until the next reboot of the operating system.

The only cure that we have found so far for this particular problem is to switch off the EASE Sounds. This issue seems to be a strange interaction between OpenGL/display drivers and Windows sounds. Accordingly in some cases driver updates and OS updates helped, but unfortunately this has no systematic background.

Stefan
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PostPosted: Tue Nov 15, 2005 3:14 pm Reply with quote
pcartland
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Joined: 13 Nov 2005
Posts: 2
Location: Eagle River Alaska




That resolved it.

Thanks Cool
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