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Loss of EASE licence
PostPosted: Wed Mar 02, 2011 2:12 pm Reply with quote
ChrisH
Member
 
Joined: 05 Apr 2006
Posts: 20
Location: England, UK




Help please !

I have EASE & AURA licensed and installed on 2 PCs. Today one of them (on EASE 4.3.9.75) told me that my version is not licensed, and when I try to download the licence tells me I have used my limit of 2 licences. (Error code 764446)

Can someone explain why this would happen & how to fix?
Thanks
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PostPosted: Wed Mar 02, 2011 2:40 pm Reply with quote
AFMG Pedro Lima
Forum Moderator
 
Joined: 05 Jun 2010
Posts: 266
Location: Germany




Hi,

Changes on your hardware could cause the license loss. Have you made any changes recently?

If that is not the case, please send an e-mail to support@afmg.eu with a description of the problem. Also, please attach a Status Report. To generate the Status Report, just go to Start Menu -> All Programs -> EASE -> Tools -> Create Status Report.

Best Regards
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