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Licence
PostPosted: Fri Nov 10, 2017 1:29 am Reply with quote
luigi motta
Member
 
Joined: 04 Nov 2012
Posts: 6
Location: Italy




Hello Everybody,
Now, trying to pass my EASE from one PC to another, I lost my license...
I have two regular licenses but the license manager, when I contact the AFMG server, says me that I have both licenses installed when I have installed only one of this on another PC.
Is possible to solve this problem with my license lost?
Thank You in advance for your cooperation.
Best regards.
Bye.
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PostPosted: Fri Nov 10, 2017 3:49 pm Reply with quote
AFMG Pedro Lima
Forum Moderator
 
Joined: 05 Jun 2010
Posts: 232
Location: Brazil




Hi Luigi,

In such cases, please send a Status Report of your EASE Installation from the "source machine", the PC where the license was installed, to support(at)afmg.eu.

Here is how to create the Status Report:
Windows XP, Vista or 7: http://docs.afmg.eu/article/7-create-status-report-windows-xp-windows-vista-windows-7
Windows 8.x: http://docs.afmg.eu/article/6-create-status-report-windows-8-x
Windos 10: http://docs.afmg.eu/article/78-create-ease-status-report-windows-10

Best Regards,
Pedro
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